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The Clubnetworks Solution

ClubNetworks Solution

Customer Relationship Manager

Sales Manager

Front Desk Manager

Scheduling/Reservation Manager

Financial Manager

System Administration Manager



 

System Administration Manager


System Administration Manager Overview

The administration manager is where the entire system is configured. Things like accounting options, inventory options, organization options, contract setup, contract fees, guest programs, organization features, and security profiles are all stored here.

System Administration Manager - Organization Setup

System Administration Manager - Financial Options

System Administration Manager - Contract Definitions

System Administration Manager - Contract Pricing on the Site Level

System Administration Manager - Activity Setup

System Administration Manager - User Security Profiles

System Administration Manager Features

Enterprise Options

Enterprise hierarchy

  • Define enterprise hierarchy structure

General Ledger

  • GL Segments
    • Allows for user defined general ledger segments
    • Provides maximum accounting flexibility for roll up with up to 10-segments/66-character account number structure. Provides regional codes and site codes
  • Required GL Accounts
    • Mandatory selection of required general ledger accounts for EFT process, sales, etc
  • GL Accounts
    • Allows for user defined general ledger accounts within the user defined segments
    • Offers an audit trail to all transactions by transaction type, amount, account type, department, product, product type, date and time, station, user

Financial Options

  • Maintains cash/accrual accounting method
  • Maintains LIFO/FIFO inventory method
  • Allows user to select credit card processor
  • Allows for POS settlement time for credit card transactions
  • Allows for end of day processing time for EFT batches
  • Allows for the selection of available billing cycles
  • Allows for club credit expiration period
  • Allows for prospect ownership term
  • Allows for gift certificate denominations
  • Allows for gift certificate expiration period
  • Allows for proration method (5 day week or 7 day week)
  • Allows for days prior to payment date to initiate invoices
  • Allows for days prior to contract end date for the renewal period to start
  • Allows for days past the contract end date for renewal to be available
  • Allows for maximum days for a member to be frozen
  • Allows for maximum days for an advanced contract start date

Grouping definitions

  • Product groups
    • Define product groups used throughout the system
  • Pricing groups
    • Define discount groups for contract types, prospects, and users
  • Commission groups
    • Define commission groups for employees and instructors

Type Options

  • Enterprise
  • Global

Security Options

  • Stations
    • Maintains settings for the local computer terminal
    • Maintains inventory categories at the POS screen
    • Maintains the sales at the register
    • Maintains number of receipts
    • Maintains setting for peripheral equipment
    • Maintains POS options (Real-time CC processing, Check-In Station, POS station, Enrollment changes directly to POS)

User Security Profiles

  • Utilizes Microsoft Membership Server for security control
  • Provides granular control over all aspects of the system
  • Single user account secures all modules in the system
  • Provides Windows NT style security model (users, group, and permissions)

Payroll Options

  • Select payroll cycle, payroll day and next payroll date

Data Archiving

Sales Taxes

  • Establish taxing authorities
  • Provides ability to define sales tax types and rates
    • Flat rate vs. percent
    • Rounding type
    • Min/Max sales tax
  • Provides ability to define taxation dollar ranges

Organization Setup

Organization Features

  • Allows for the definition of organizational features

Organization Setup

  • Allows for the setup of organizations
    • Define financial options
    • Select organization features
    • Define site times

Age Ranges

  • Define categories for age ranges

Customer Interest

  • Define customer interest categories

Contracts

Contract Definition

  • Maintains numerous contract attributes (continuous, terminating, maximum number of members, minimum age, etc.)
  • Allows for contract reciprocity among sites (user may sign up at location A and check in to location B)
  • Allows unlimited prices for the same contract across regions (New York - $85/month, DC - $65/month)
  • Allows for corporate control of contracts
  • Allows for contract time restrictions
  • Allows for contract age ranges

Freeze Reasons

  • Allows for user defined freeze reasons and rules

Cancellation Reasons

  • Allows for user-definable cancellation reasons
  • Allows for definition of cancellation categories
    • Controllable vs., uncontrollable
  • Stores customer attrition rates

Services

General Services

  • Allows for the setup of general services including pricing and site locations
    • Allows a user to price available billing cycles (hourly, daily, weekly, monthly)

Locker Services

  • Allows for user defined locker sizes and locker pricing
    • Allows a user to price available billing cycles (hourly, daily, weekly, monthly)
  • Allows for locker ADA
  • Allows the user to label lockers:
    • Rental only
    • Locker service only
    • Available for both
  • Allows for locker statuses (available, rented, damaged, inactive)
  • Provides the ability to attach combinations to lockers

Childcare Services

  • Child Care pricing
  • Age ranges

Fees

Contract

  • Define Contract Fees (set up in product groups) including:
    • Billing Change
    • Cancellation
    • Contract Change
    • Freeze
    • Initiation
    • Member Transfer
    • Processing
    • Service Change
    • Site Transfer
  • Maintains site-based contract fees
  • Allows for recurring fees
  • Allows for period income fees vs. deferred fees
  • Allows for refundable fees
  • Maintains tax rates, G/L accounts, fee amounts, etc

Return Fees

  • Maintains list of return codes for user defined pricing

Inventory

Inventory Setup

  • Add inventory items and item description
  • Allows for (manufacturer, color, size, vendor, etc.)
  • Provides for retail inventory and equipment check-out inventory
  • Flags check-out equipment for multiple day rental
    • Unlimited days or maximum rental days
  • Flag for allow charges to account for this item

Inventory Promotion

  • Allows for set up of promotions and promotion pricing on inventory items
  • Allows for selection of start date and end date of promotion

Scheduling Activities

Peak Time Groups

  • Define peak time group for facility pricing

Equipment Setup

  • Define equipment group and equipment items

Program Setup

  • Define program types
    • Scheduled activity
    • Open time activity

Open time – Instructor

  • Select instructor type

Open time - Facility

Facilities Setup

  • Allows for peak time pricing group
  • Define facility type
  • Allows for gender type
  • Allows for facility capability
  • Allow for simultaneous scheduling of facility – maximum simultaneous events
  • Allows for facility scheduling durations
  • Allows for specific facility attributes for a locker room
  • Allows for facility pricing at selected locations – peak time and regular pricing
  • Allows the user to replicate a facility
  • Define general ledger designation

Activities Setup

  • Allows the user to select the program type
  • Allows the user to select the facility type
  • Allows the user to define a processing fee and deposit amount
  • Allows the user to define if membership is required to enroll
  • Allows the user to define the lead days to cancel and the cancellation percent
  • Allows the user to select required instructor certifications
  • Allows for activity pricing at selected locations
  • Allows for pricing of session packages

Class Profiles

  • Establish class profiles for ease of scheduling

Employee Training

Certifications

Courses

Guests

Program Setup

Guest Pass Setup


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