Front Desk Manager is utilized in point of sale (POS) workstations for all POS activities including; member/guest check-in, childcare check-in, schedule reservations with conflict resolution, purchase merchandise, employee time clock, and cash register X-Out/Z-Out. Another feature of the front desk manger is member quick check-in.
 Front Desk Manager My Reservations
 Front Desk Manager Class Enrollment
Unattended Front Desk for Quick Check In
Attended Front Desk for Point of Sale operations and front end member management
Contact Search Front End Member Management
- Tracks purchase history
- Allows front end contract activities
Account activations
Account payments and adjustments
Adding messages
Viewing alerts
- Tracks the usage of the customer, including check-in, check-out times and duration of visit
- Displays color-coded check in codes that relate to specific reasons (cancelled or restricted contracts easily spotted)
- Displays membership contract name
- Displays member alerts and messages
- Displays member reservations for the day
- Tracks the usage of sessions purchased
Point of Sale (POS)
- Inventory and equipment items are attached to specific POS stations configured in the administration module
- Provides ability to apply percentage discount at time of sale
- Provides ability to select predefined inventory promotions
- Inventory items for sale can be categorized for quick lookup
- Provides sale, void sale and return capability
- Manages inventory tracking
- Quick Sale items configured in the administration module appear in a convenient location on the POS screen
- Provides ability to purchase club credit (house account)
- Provides ability to purchase session packages
Tracks the life cycle of sessions from purchase to usage
Provides expiration for sessions to convert to income
Maintains session pricing for different packages
Maintains site reciprocity between sessions and revenue recognition
- Provides bar code search for members or inventory items
- Provides ability to reprint receipts
- Processes credit card transactions in real time over the Internet
- Provides the following payment methods:
On Account posted to members accounts and collected when billed
Real-time credit card processing (Visa, MasterCard, Discover, Amex, Diners Club, JCB)
Cash/Check
Gift certificates
Club Credit (if purchased ahead of time)
- Provides X-out and Z-out processes
Calculates register over/short
Sends information to financial module for management to approve Z-out process
Schedule Reservations
- Quick display of available classes for the day
- Displays customers reservations
- Enroll in a class one time or recurring
- Book an instructor one time or recurring
- Book a facility one time or recurring
- Allows user to manage class wait list
- View class enrollments and customer status in a class
- Allows for ratio reporting
Childcare Check-in/Check-out
Displays children currently on contract
Displays childcare services
Allows pay by use
Locker Check-in
- Displays locker service
- Allows for locker rental
Select locker facility
Displays available lockers and rental fee
Allows for non-return fee of lock
Guest Check-in
- Select guest type and price
- View prior guest usage
Employee Time Clock
- Maintains employee clock-in and -out times
- Maintains employee clock-in department
- Supports multiple employee departments
Add a Guest
- Allows for quick enrollment of a guest for prospecting purposes
No Cash Sale
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